Contact Support

Questions, bugs, feedback or billing: write to us and the Projected team will get back to you.

Your message goes straight to the team that builds Projected.

What we can help with

• Using Projected: how to do something, or the best way to model a site.
• Bugs: something doesn’t work, looks wrong or gives unexpected figures.
• Billing: plans, invoices, payment methods and the Team plan.
• Your account: changing your email address, or a request to delete your account.
• Feedback: features you’d like, data you’re missing, ideas.

Help us help you

When you report a problem, please include:

1. The project and sketch names, or a share link to the project.
2. What you did, step by step, and what happened instead of what you expected.
3. A screenshot or a short screen recording, if you can.
4. Your browser (Chrome, Edge, Firefox or Safari) and operating system.

Before you write

The answer may already be in the FAQ, or in the pages of this documentation. Use the search at the top of the page (or press /).